As management science grows ever more sophisticated training has become inextricably entwined with performance management and undertaken largely by line managers with a subsequent reduction in external training. It does not matter if your employment polices are state of the art, if training is not given to staff at the appropriate levels in their use and implementation. As the case of Corus Hotels PLC v Woodward and Rushton shows, employers can face discrimination claims from prospective employees who consider the interview process has been unfair. It is not sufficient to have an impeccable equal opportunities policy if all staff from telephone and reception staff to the very senior managers are not made aware of equality issues. You must ensure that everyone involved in the recruitment process, not just those directly involved in HR, fully understand the implications of the Discrimination legislation. In fact this applies to most aspects of personnel management see Discrimination
We can provide training packages for companies’ HR departments or management. The training will usually be accompanied by a Power Point presentation and course material, together with case studies and practical exercises. Numbers can be as few as 5 or as many as 20. Training can be designed to deal with specific shortcomings identified in our audit process as well as areas that may be of particular concern to the company management. In the past we have provided clients with tailor made training packages on such topics as:
Age discrimination
Anti Bullying and Stress management procedures
Conducting effective disciplinary and grievance investigations
Implementing the statutory disciplinary and grievance procedures
Managing tribunals successfully
Performance Review
Recruitment and how to avoid discrimination
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